Privacy Policy

Last updated: October 28, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, contact us, or use our services. This may include:

  • Name and contact information (email address, phone number)
  • Company information and job title
  • Project requirements and specifications
  • Communication preferences
  • Payment information (processed securely through third-party providers)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Communicate with you about products, services, and events
  • Monitor and analyze trends and usage

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

  • With service providers who assist us in operating our business
  • To comply with legal obligations or protect our rights
  • In connection with a business transfer or acquisition
  • With your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our website.

6. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request data portability
  • Withdraw consent where applicable

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Hakateq Solutions
Email: info@hakateq.com
Phone: +256 7431 02612
Address: Uganda